Impacting the lives of 20,000 people daily, Catalight seeks to eliminate the long wait times for care by challenging the status quo through research, innovation and advocacy with the goal to democratize sustainable access to equitable healthcare.
Despite the countless medical and technological advances in the health industry, equitable access to healthcare remains a challenge. Yet, Catalight, one of the largest non-profit behavioral health care networks in the United States, is demonstrating that sustainable care is achievable and, more importantly, transformative. By reimagining what is possible and placing innovation at the heart of its goals, Catalight is redefining patient journeys and reshaping an industry in need of change.
Through bold leadership, Catalight drives progress in a traditionally slow-moving industry while positively impacting the lives of over 20,000 individuals and their families each day. “We believe everyone has the right to timely access to the care they need, regardless of geography, gender, race, orientation, or condition,” said Catalight President and CEO Susan Armiger. “It’s about creating systems that prioritize people and ensure dignity and equity at every step.”
Healthcare has long been plagued by inequities, inefficiencies, and barriers. Catalight is dismantling these obstacles by implementing value-based care that benefits both patients and health insurance payers. Catalight ensures that outcomes focus on the wellbeing of individuals and families while maintaining sustainable costs—an innovative approach that provides personalized, evidence-based solutions grounded in the latest research and modern technology.
Catalight’s ability to drive transformative change comes from its recognition of inflection points as opportunities for innovation. Shortly after the COVID shutdowns, Catalight was one of the first behavioral health companies to adopt telehealth appointments, ensuring that crucial early interventions were not disrupted and establishing a system that continues to this day, allowing for greater access for families regardless of their location. For years, Catalight has leveraged technological advancements and AI to enhance personal experiences and close the access gap.
At the core of Catalight’s success is its global perspective and purpose-driven strategy. Methods from Scandinavia to the UK and Australia and New Zealand help ensure that Catalight’s personalized care approach resonates universally, eliminates long wait times, and democratizes healthcare for all.
By putting people at the center of its systems, Catalight has built structures that challenge convention. Its focus is on quality, efficiency, and innovative new care options rather than quantity and outdated yet engrained practices.
“We’re committed to using innovation to create a world where equitable healthcare is not just an ideal but a reality,” said Susan Armiger, who was named to Forbes’ 50 over 50 worldwide list of influential women in 2023.
Susan’s commitment extends beyond external impact and deeply engages with the organization itself. Catalight’s leadership development program cultivates the adaptive skills leaders need to tackle the challenges of 21st century leadership. By fostering a culture of continuous learning and addressing potential growth barriers, Catalight enhances organizational excellence and agility while promoting employee wellbeing.
By combining talent, innovation, technology, collaboration, and a steadfast focus on purpose, Catalight is paving the way for a healthcare system that values every individual. It’s proving that sustainable access to equitable healthcare is not only achievable but essential for the industry and society as a whole.
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