The Future of Digital Sustainability is Artificial and Human

Ingram Micro is leading B2B transformation through its platform-driven ecosystem equipped with AI-enabled insights and people-led ingenuity.

Connecting the world’s population through platform innovation

Across a world of more than eight billion people, technology is creating new connections that are reshaping how we live, work and do business. Its thread connects people and businesses in every corner of the market, breaking barriers and inspiring billions to reach for more. From access to education, healthcare, IT and more, technology is reshaping the world’s economy. Now more than ever, companies own the responsibility to innovate with purpose.

In an era defined by rapid digital transformation, technology’s real impact lies not in what it can do, but in how it is used. For Ingram Micro, that means driving innovation that empowers, all while protecting the planet and helping businesses large and small across the globe find new opportunities to grow. With worldwide IT spending projected to reach $5.61 trillion in 2025, a nearly 10% increase from 2024, and cloud infrastructure set to grow 19%,the opportunity is clear.

Even as spending grows, the way people choose to purchase is evolving. Demand for a digital self-serve experience is increasing, with more than half of large B2B transactions processed through such channels in 2025. As millennials and Gen Z drive more purchasing decisions, this trend toward instant gratification appears set to become a consumer standard. 

Xvantage: bringing together a global network

Ingram Micro is uniquely positioned to address both the need for new technology and the desire for a digital experience. The company sits at the center of the global IT supply chain, revolutionizing the B2B IT ecosystem worldwide through Xvantage, the company’s AI-powered, data-driven platform.  

Built on decades of operational data and guided by human expertise, Xvantage delivers the visibility, control and automation needed to create a smarter, more streamlined digital supply chain. Customers experience special pricing, real-time quoting, reduced friction and intelligent insights, which lead to material time savings and enhanced capacity planning.

Xvantage Integrations Hub takes that innovation even further. 

What once took weeks of setup now happens in minutes, even seconds, through plug-and-play access to prebuilt apps and automated workflows. Partners gain seamless software integrations, product data harmonization and predictive demand modeling, allowing companies to reduce overstock and unnecessary shipments. The result: more efficient scaling in a fast-moving digital atmosphere. 

A human-centered approach to B2B IT

Technology is transformative, but it’s still only part of the story. Mindful and responsible business practices support growth while keeping the focus where it belongs: on people. As Ingram Micro moves forward, it continues to collaborate with vendors and customers worldwide to reduce emissions, improve overall supply-chain sustainability and encourage behavior change among associates.  

Through its global 10 to Zero initiative, the company targets three primary goals: zero GHG emissions, zero waste, and zero injuries in its operations by 2030. In 2024, emissions fell by 28% over the previous year, while 93% of non-hazardous waste was diverted from landfills and incineration. In addition, a record 99% of associates completed ethical compliance training, ensuring awareness of Ingram Micro’s guiding principles. 

In recognition of these achievements, in early 2025 Ingram Micro received a Platinum medal rating from EcoVadis for its broad-based sustainability. The company also holds a Great Place to Work certification in eight countries, representing nearly 40% of its associate population.

The future of B2B is responsible innovation 

The path forward demands that technology climb at a faster pace than ever before with smarter systems, better data and more sustainable operations at scale. Powered by artificial intelligence, human ingenuity, and a global network, Ingram Micro is setting the standard across the B2B ecosystem. 

As a people-first commitment to innovation, Ingram Micro is not just adapting to the future of the digital supply chain. It’s helping to shape it. 

Watch the full story on how Ingram Micro is connecting the B2B world. 

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